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From the blog

Notes on legal transcription, official records, and the teams that keep them.

Guide

Transcribing 911 calls and dispatch communications: public safety's records burden

A 911 call is public record in most states and evidence in nearly every serious case it touches. What makes 911 audio so hard to transcribe, and where AI-assisted transcription helps a records unit that's almost always behind.

September 23, 2026 · 8 min read
Guide

Telehealth transcription: documenting virtual visits without breaking HIPAA

A telehealth visit's audio is PHI the moment it identifies a patient. The video-conferencing tool and any AI scribe both need a signed BAA — and the convenience add-on is exactly where compliance quietly breaks.

September 21, 2026 · 8 min read
Guide

Arbitration and mediation transcription: what ADR proceedings need from a record

Arbitration hearings are transcribed on request to support narrow appeal grounds; mediation is built on confidentiality and privilege, and most practitioners avoid creating any transcript at all. Know which one you're in.

September 20, 2026 · 8 min read
Guide

Workers' compensation hearing transcription: what adjusters, attorneys & judges need

Recorded statements, IME transcripts, and hearing testimony all shape a claim's outcome. What makes each admissible before a workers' comp judge, and why verbatim accuracy beats a summary.

September 19, 2026 · 8 min read
Guide

Transcribing public meetings and records requests: how governments keep an accurate record

Open-meetings laws require minutes, public-records laws require producing recordings on request, and ADA Title II requires captioning. What that means for city councils, school boards, and agencies — and how AI-assisted transcription cuts the backlog.

September 22, 2026 · 8 min read
Guide

Deposition transcription: rough drafts, certified transcripts & what to expect

Realtime feed, rough draft, and certified transcript are three different documents with three different jobs. What each is for, and where a certified court reporter is still required.

September 18, 2026 · 9 min read
Engineering

Speaker diarization explained: how AI knows who said what

Diarization is a separate problem from transcription — who spoke, not what was said. How it works, what diarization error rate measures, and what actually breaks it on multi-speaker audio.

September 13, 2026 · 8 min read
Guide

Transcription for financial services: SEC/FINRA recordkeeping, call monitoring & compliance

SEC Rule 17a-4, FINRA Rule 4511, and Reg BI shape how financial firms must retain and document calls and advisory conversations — what that means for transcription, and why a searchable transcript is what makes the record usable at exam time.

September 9, 2026 · 9 min read
Guide

AI transcription for insurance claims: recorded statements, SIU investigations & compliance

Recorded statements, examinations under oath, and SIU fraud interviews become evidence the moment a claim is contested. Consent-law compliance, verbatim accuracy, and the data-security standard carriers are already held to.

September 4, 2026 · 9 min read
Comparison

The 8 best Verbit alternatives in 2026: live captioning & legal transcription compared

Verbit is two products sold one way: talk to sales. Unicaption, exma, Rev, 3Play Media, Otter, Trint, Sonix, and Notta — matched to the job you actually hired Verbit for, with self-serve pricing where it exists.

August 19, 2026 · 11 min read
Head-to-head

Rev vs. Verbit in 2026: pricing, accuracy, turnaround — and when neither is the right pick

Opposite business models in the same market: Rev's pay-per-file marketplace vs. Verbit's enterprise platform, compared round by round — plus the live-captioning and court-record rounds neither can win.

August 19, 2026 · 10 min read
Buyer's guide

Live captioning for interpreters & legal proceedings: the 2026 buyer's guide

CART costs $70–200/hour; AI captioning starts at $9/month. The six criteria that matter — latency, accents, live translation, bot-free capture, confidentiality, economics — and a shortlist for interpreters, agencies, courts, and clinics.

August 19, 2026 · 10 min read
Report

The court reporter shortage in 2026: the numbers, the causes & how courts are keeping the record

Under 23,000 stenographic reporters remain, the average reporter is 56, and 72% of California's civil hearings now happen with no verbatim record. The data behind the shortage — and how digital reporting and AI-assisted transcription fill the gap.

August 6, 2026 · 9 min read
Guide

Is AI transcription HIPAA-compliant? The BAA, safeguards & vendor checklist that decide it

Not automatically — and there is no official HIPAA certification. What actually decides it: a signed BAA, encryption, access controls with audit logs, no training on your audio, and retention you control.

August 6, 2026 · 8 min read
Guide

Transcribing body-cam footage & police interviews: taming the digital evidence flood

Felony cases now carry 4–6 hours of footage each, and one department logged 20,000+ hours in a quarter. Why transcripts beat scrubbing video, and how AI-drafted, human-verified transcription keeps evidence reviewable.

August 6, 2026 · 8 min read
Comparison

The best transcription software in 2026: 9 tools compared by use case

Otter, Fireflies, Rev, Descript, Whisper, Notta, Trint, Sonix, and exma — what each is actually best at, where each falls short, and how to pick for meetings, media, or the official record.

August 5, 2026 · 11 min read
Guide

Speech to text, explained: how audio becomes accurate text in 2026

How modern speech recognition works, what word error rate really measures, the features that separate tools — diarization, vocabulary, capture, security — and how to choose by use case.

August 5, 2026 · 9 min read
Guide

Real-time transcription: how live speech becomes text in under a second

Streaming recognition, interim results, and latency budgets — how live transcription works, where it's used, and the four things to judge before choosing a tool.

August 5, 2026 · 8 min read
How-to

How to transcribe audio to text: every method, step by step

AI upload, live capture, human services, open-source Whisper, or typing it yourself — real costs, speeds, and steps for each, plus the audio habits that improve every one of them.

August 5, 2026 · 8 min read
Comparison

Human vs. AI legal transcription in 2026: accuracy, speed, cost — and when you still need a human

Accuracy on clean and difficult audio, turnaround, cost per audio hour, and the certification step AI can't replace — compared side by side, plus the hybrid AI-draft, human-certify workflow courts and firms actually use.

August 4, 2026 · 10 min read
Pricing

How much does legal transcription cost? Court reporters vs. transcription services vs. AI

Per-page, per-minute, and per-appearance pricing decoded — plus the rough-draft, expedite, and copy fees that quietly double a deposition invoice, and how to convert any quote into a number you can actually compare.

July 28, 2026 · 9 min read
Security

Is your AI transcription tool safe for confidential audio? A 12-point checklist

Twelve questions to put to any vendor before privileged audio goes through it — model training rights, retention, subprocessors, BAAs, bot-free capture — and what a good answer actually sounds like.

July 28, 2026 · 10 min read
Comparison

exma vs. consumer AI note-takers: Otter, Fireflies, Fathom, Granola, tl;dv & Notta, compared one by one

Consumer note-takers summarize meetings. exma produces the record. Where each tool wins, where each falls short for regulated work, and how to choose.

July 23, 2026 · 8 min read
Guide

What makes a transcript court-admissible? Certification, chain of custody & formatting, explained

Courts accept a transcript because someone can vouch for it. The five pillars of admissibility — lawful recording, verbatim fidelity, authentication, certification, and chain of custody — in plain language, with a practical checklist.

July 23, 2026 · 7 min read
Engineering

Real-time speech-to-text in the courtroom: from microphone to record

The pipeline behind live legal transcription: capture without a meeting bot, streaming recognition, speaker diarization, legal vocabulary, and the human review that turns a live draft into the official record.

July 23, 2026 · 7 min read